Mediation Principles from Leonard Gross

For Leonard, preparation is the foundation of every successful mediation. He believes in dedicating significant time to reviewing the briefs and evidence submitted, making careful notes of any inconsistencies, and comparing the positions of both sides. In his view, a good mediator enters the room ready to ask thoughtful questions that shed light on each party’s strengths and weaknesses without directly stating them. This preparation paves the way for resolutions that are both meaningful and lasting.

Equally important is building trust. Leonard emphasizes that mediators must listen closely to each party’s story, even when the details may seem tangential. By giving space for each side to feel heard, he creates an atmosphere of genuine respect. He remains neutral when communicating between parties, ensuring fairness in every interaction, and avoids pressuring anyone into accepting a proposal.

Perhaps the most valuable lesson Leonard shares is the importance of patience. Mediation, he explains, is not about rushing to an agreement. It is about creating the conditions where parties can fully consider their options.